This is the model withdrawal form provided for in Portuguese Decree-Law 24/2014 on distance contracts. You do not have to use it: any clear statement works, including a short email in your own words to support@lemongymfits.com. The form only makes sure nothing is missing.
Remember that you can always use our 14-day money-back guarantee, explained in the refund and cancellation policy, whether or not the statutory right of withdrawal still applies to your purchase.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To: Elsa Sofia Miranda Tomaz, trading as Lemongymfits, Edf. Spot, R. de Aires Barbosa, n.º 3, Bairro do Liceu, 3810-042 Aveiro, Portugal. Email: support@lemongymfits.com.
I hereby give notice that I withdraw from my contract for the supply of the following digital content and, where applicable, the provision of the following service:
Course or plan bought: [name]
Ordered on: [date]
Order reference, if you have it: [reference]
Name of the consumer: [full name]
Address of the consumer: [address]
Email used for the purchase: [email]
Signature of the consumer (only if this form is sent on paper): [signature]
Date: [date]
How to send it
- By email to support@lemongymfits.com, pasting the text above with the fields completed. This is the fastest way.
- By post to Elsa Sofia Miranda Tomaz, Edf. Spot, R. de Aires Barbosa, n.º 3, Bairro do Liceu, 3810-042 Aveiro, Portugal. The date of posting counts.
We confirm receipt by email within one working day. If you do not receive a confirmation, write again: your request is not lost because we did not reply.
What happens next
We refund the amount due within 14 days at the latest, to the card you paid with, and access to the refunded purchase and any remaining coaching end.